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We are a customer-centric organisation with customer first approach. All our solutions are designed and delivered keeping in view the specific requirements of the clients. At Dorf Ketal, we strive to deliver green experiences built on trusted data to increase customer loyalty, facilitate eco-conscious requirements, and promote sustainable consumption.Customer CentricityWe invest and employ resources for research & development to tailor-make the solutions and processes through path-breaking chemistry not only to reduce our impact on the environment but also to enable our customers and their downstream value chain to reduce their environmental impact.Climate ResilienceWe seek to build stakeholder's trust by protecting their rights and provide them the timely and sufficient information. At Dorf Ketal, we have established a formal stakeholder engagement process that is used for periodically engaging with our stakeholders. We engage with our key stakeholders on regular basis and understand their expectations while taking corporate decisions and provide adequate mechanisms to address stakeholders' grievances. This ensures equitable treatment to all the stakeholders. We ensure timely information dissemination on every significant matter including financial performance, ownership and governance. Stakeholders' TrustStakeholder IdentificationWe follow the following structured process for stakeholder engagement and materiality assessment;StakeholderIdentification Prioritisation StakeholderEngagementIdentification of Material Topics Materiality Matrix, Disclosure & Actions23

